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Newsworthy is a blog containing tips and tricks for writing compelling press releases, and creative ways to make your news stick. We combine fresh ideas and insightful articles with helpful resources and exercises to help news makers get noticed in today’s PR world.

Wednesday
24Jun

Outside Looking In

On Newsworthy we do something you should never do in your press releases. Both Chelsea and I write in first person on a regular basis. We speak about our experiences and keep things friendly and conversational. However, the type of language that works well on our blog is clearly inappropriate for a press release.

Most successful press releases are neutral in tone – much the same as articles in newspapers. The words I, we, our, or us cause news releases to lose their credibility. Why? These words indicate to the reader that the source is personally invested in the topic and the material is subject to their interpretation.

There’s a time and place for first person narrative, and it isn’t in the news. Try to be objective while writing your releases. If you need to include your feelings or tell your side of a story in a press release, do so in a quote.

Put all of the material you’ve written in first person inside quotation marks. As I mentioned in this post you should quote opinions and state facts. Adhere to this rule at all costs.

If you need to express your opinions in detail, issue a public statement to the media instead of a traditional news release. This statement should come from a high-ranking official within your organization. Here are a few examples:

Family Planning Advocates of NYS

New York State Public Employees Federation

United Way of New York State

New York State Department of Motor Vehicles

New York State Department of Agriculture

Each of these releases expresses the organization’s point of view. They include the word statement in their headline—alerting readers that the news that follows contains the opinions of an individual or group.

After you’ve written your news release, reread it carefully, taking out any objective pronouns: I’s, we’s, our’s or us’s (unless they are part of a quote). Your readers already know you have a personal stake in your company—don’t draw attention to this fact by writing in first person. It’ll only separate you from your reader.

Instead, try to distance yourself from your organization. Take a step outside your role and look at the big picture. Write your press release as if you were a reporter at a news outlet. Write objectively and accomplish your goals at the same time.

As a society, we tend to prefer the first person perspective and frown upon people who write or speak about themselves in the third person. If the language in your press release suggests you are on the outside looking in (alongside your reader), you’ve done a great job.

Wednesday
10Jun

Divide and Conquer

Many press release writers think that bigger is better, but casting a big net isn’t always the best way to reach a broad audience. Dividing a larger statewide or national story into regional news releases will often have a greater impact than blanketing the whole area with one general release.

At Newsworthy we’re all about highly targeted local news. Press releases are at their best when they relate to a specific geographic audience. Newspapers, television and radio stations everywhere have taken a “backyard” approach to publishing news, and because of this, it pays to be precise while distributing press releases. The next time you send a release statewide or nationally ask yourself the following question: “Can I split this press release up into regionally specific stories?”

When you break up a large story, the idea is to create several similar press releases that cater to certain geographic areas. While there will obviously be similarities between these regional stories, the content will definitely differ from release to release. To illustrate this point, check out the following releases from the New York State Department of Labor:

Western NY

Finger Lakes

Capital Region

While these three releases are very similar, they each deal with separate news stories. They could have easily been sent as one release with call outs for each region. Instead, the author created news articles that point out a newsworthy story and its relationship to individual areas of the state.

Many of the paragraphs in the releases themselves are identical. However, each release contains full paragraphs of original material. This targeted approach makes each of these releases more important to their specific audiences than a more generic news story.

Here’s another approach:

The following series of press releases from the New York State Housing Finance Agency do a good job spreading the news throughout the state. Their strategy involved a series of six releases. They began by distributing a release announcing $4.965 million in affordable housing grants to business editors and the Legislative Correspondents Association in New York State.

They then distributed five additional press releases containing detailed news about a specific region. You can find those press releases here:

Long Island

Warren County

St. Lawrence County

Onondaga County

Southern Tier

Erie County

Whereas the initial release provided only an overview, each of the regional news stories went into substantial detail about the properties receiving the grants. This approach carefully delivered the necessary information to only the media who were interested in it.

Many organizations mistakenly try to send too much information to too many recipients. Instead of trying to cover a large area in one shot take a more calculated approach and deliver your news to the precise areas it’s important to. Your recipients will thank you for it.

Nowadays, media outlets love receiving material that is considered print-ready. Staffs have been cut at many news publications, and reporters and editors have less time to spend editing stories. In fact, many media outlets use RSS feeds and widgets to host press release content online directly from the source.

Regional press releases will generally require less editing and be more attractive to media outlets specializing in local news.

Thursday
28May

Smile for the Camera

Not too long ago a reader approached me with a question about sending a photo with a media advisory. She had a professional speaking engagement to announce and had two potential photos she could use. The first was a headshot or studio photograph of the speaker, and the second was a candid photo of the speaker in front of an audience. She wanted to know which photo would work better with her release.

Before I get into my response, I’ll take a moment to discuss each style. The biggest difference between the two styles is that a headshot is a formal image and a candid is not. Studio images show viewers what a person looks like, and candids give readers a feel for what they do.

Headshots

Headshots or portraits are high-quality official images. They appear in press releases, marketing materials, on websites, and in portfolios everywhere. They promote one person by giving the reader a professional photo of them from the shoulders up.

We know these portraits well. Every yearbook we've ever owned is loaded with them. These photographs appear in press releases frequently. They draw attention to an individual spotlighted in a news release.

Think of a newspaper or online article. Many regular columns include a headshot of the author. Over time, readers will begin to associate the content of the column with the face they see in their newspaper or on their computer screen.

Use headshots to create a brand around a person. Include a headshot when your CEO, commissioner, or president issues a statement to the press in the form of a news release. Use the same image every time he or she makes a statement. Your audience will hopefully learn to associate their portrait with content from your organization.

Here are some examples of releases with headshots:

Candids

Candid photos are images of people in a natural setting. Instead of just showing you what the person looks like, they show you the person in action. Unlike headshots, candids are not staged.

They give readers a feel for a situation, instead of a person. A candid photograph paints a picture and summarizes of an event. Use them to evoke feelings or elicit an emotional response from your audience. For example, if your organization regularly volunteers in the community, provide your readers with photographs of your coworkers helping others.

Candids, however, are not a good method of branding your news. They capture events happening in a specific place at a specific time. Use them to help tell the full story of what happened at the event in your press release.

Here are some examples of releases with candid photographs:

Headshots Vs. Candids

Now that I’ve discussed candid photos and headshots individually, I want to get back to the original question from one of our readers: “Should I use a portrait or candid with my media advisory?”

I would recommend including a professional headshot along with most media advisories. Draw attention to the speaker, not the speaking engagement. Try to build a brand around the speaker and help the audience recognize them as an important source of news.

It can’t hurt to also include a candid photograph of the professional speaker in action along with a media advisory. News outlets have different layouts, and some may prefer action-oriented photographs. However, if you do decide to send multiple photos with a release, always make your headshot the first one they see. Remember that this image will brand your news over time.

After distributing a media advisory with a headshot, I would send a follow up release after the event with a candid photo accompanying it. Not only will you make a bigger splash in the media, you will showcase two different sides of the same person/organization. Use a photograph taken at that specific event and make the audience part of the story.

While it’s obvious that photographs enhance news releases, it isn’t always clear what type of photo to use in a given situation. Both candid photos and portraits offer distinct advantages. Use the style that suits your needs.

If you have a question about press releases, public relations or social media that you’d like to see us answer on Newsworthy, use the Ask a PR Question link on the left hand toolbar.

Friday
22May

Putting Facebook to (Net)Work

Continuing my trend of social media fixation, here comes a “Facebook for work” blog post. No really, Facebook is catering to businesses, associations, and colleges and universities for professional networking purposes now. It currently has over 200 million active users – are you listening yet?

Facebook started out as an application that only students with a valid college/university email address (.edu) could join. In order to compete with Myspace, they later opened registration to everyone, and introduced new features to protect member privacy.

It didn’t take long for businesses, associations, schools, celebrities and politicians use Facebook as a social networking tool. Their team vigilantly cracks down on impostor profiles and fraudulent activity. As a business using Facebook, you will want to learn more about creating fan pages.

This year, Facebook redesigned the user experience, with one of the major new features being the creation of “Fan” Pages. Over 4 million users become fans of Facebook Pages every day. You can find fan pages for businesses, clubs, and even occupations (ex:healthcare organizations). They allow businesses to brand themselves on the web, post status updates, buy and post advertisements, and monitor page activity. As an added bonus, Facebook will occasionally alert users about related fan pages that may be of interest to them.

Every Facebook fan page has a “wall” which allows members of the group to talk amongst themselves or comment on recent activity. When something changes on a fan page, its members are notified via Facebook’s newsfeed. For example, I am a Facebook Fan of my Alma Mater, University at Albany. When they announced the hiring of George Philip as Permanent University President, they mentioned it on their Facebook page and provided a link to its respective press release. They use their page to highlight news and events taking place at the school.

Facebook fan pages allow for a short bio, basic information section, and sections for posting photos, videos, and the ability to pull in RSS feeds and blog posts. As an example, check out SUNY Albany’s photo gallery for Fountain Day.

Facebook pages are interactive, allowing organizations and their members to connect through the platform. It’s easier than ever to communicate your message to your audience. For ideas on how to get your page started check out a few of these business Facebook Pages: Red Cross, UNICEF, or The New York Times.

Wednesday
20May

Attachment Disorder

At Newsworthy, we talk about multimedia attachments quite a bit. Photos, videos, audio files, PDFs, and other documents will enhance the material in your news stories. However, even though we call these files “attachments,” you shouldn’t “attach” them to the press releases you distribute by email.

Attaching files directly to emails can cause deliverability problems. So how do you deliver this valuable content to the media? The answer is to include hyperlinks to your extra content in your emails rather than attaching the files themselves. This can be a little trickier than simply attaching a file, but even if you don’t have your own website, there are plenty of online options for hosting files, and most newswires will provide this service for you.

Let’s take a closer look at why email attachments create problems and how the use of hyperlinks can help solve them.

Spam

If you aren’t recognized as a “safe sender” by a recipient, emails with files attached will be more likely to get caught in that individual’s spam filter than emails without attachments. This started a couple years ago when marketers realized that anti-spam software at the time was only scanning the text in their email messages, and not the content of their attachments. They quickly began sending marketing material as PDFs, spreadsheets and photos.

Since that time, anti-spam software makers have cracked down on attachments. Most programs now examine the contents of incoming documents. If they find anything suspicious in your material, your message will be diverted to a spam filter. In other words, everything you add to your emailed press release essentially increases the chance of it appearing as spam.

It’s important to be recognized as a “safe sender” in newsrooms. Reach out to the individual news outlets you’re targeting and ask them to whitelist your email address. This means a lot of initial legwork and plenty of maintenance over time if you aren’t using a newswire, but it’s worth the effort.

Space

The files you send along with your emails take up extra space in your recipients’ mailboxes. If your file is large (as many audio and video files are), there’s a chance your message may be denied. This could happen for one of two reasons:

First, your recipient’s mailbox could be full. Most email servers have upper limits of storage space associated with every email address. If your recipient isn’t cleaning out their inbox regularly, large emails may not fit in their overcrowded mailbox. Even though most commercial email clients have set the bar pretty high regarding available storage space (Gmail accounts allow between 7 GB and 25 GB) many corporate email accounts have a much smaller capacity.

Second, most email providers set limitations on the overall size of each outgoing and incoming message. These size restrictions will vary from one email client to the next. Unfortunately there’s no way to know a recipient’s limit before sending an email. If a file exceeds the account’s limits, you will receive an “undeliverable” message. While these size restrictions shouldn’t affect most press releases, they could affect emails with large audio or video files attached.

Links

Most of the scenarios I mentioned above are unlikely to happen with traditional press releases. As I mentioned before, the upper limits on email sizes are very high. However, just to be safe, here’s what you should do:

Send a barebones (text only) press release to your email recipients. Don’t get me wrong, I’m not suggesting to avoid distributing multimedia files with your press releases. Photos, audio and video are the frosting on the cake that is your press release. And we all love frosting, right?

Instead of “attaching” files to the press releases you send by email, host your files online and link to them in the text of your release. If possible, host the files on your website and direct traffic there. Check with your webmaster. He or she can insert codes to track the traffic on these pages. You’ll get a feel for the level of exposure your releases are getting.

If you don’t have the resources to host files on your website, there are plenty of tools available online for file hosting. Here are a few popular options:

Make it one of your goals to get the people reading your press releases onto your website. This means, creating an online archive of press releases and related multimedia files and linking to the information in every news piece you send by email. Every click will bring you one step closer to your audience.